E-Gift Card

These are the materials we use in all of our jewelry:

Base Metals:
Stainless Steel base metal

Titanium Steel base metal

925 Sterling Silver

Plating:

18k Gold Plating

18K PVD Gold Plating

24K gold Plating

We are based in San Diego CA & we also have our Mexico Point of Sale (Tijuana BC)

Here is the link to our return policy

Return Policy Click here!

For deliveries in the United States we use USPS First Class Shipping and UPS as well.

For International deliveries we use DHL Express Worldwide.

For Mexico deliveries we use Estafeta.

We ship orders 2-5 days from the day they are placed. Weekends can delay shipping times, so be patient with us! We will get your orders to you as quickly as possible.

You will receive a separate email with your shipping & tracking information. You will be able to track your package after it ships via UPS, USPS or DHL websites.

If your order is shipping to Mexico you will receive a separate email with your tracking information as well. You will be able to track it via DHL or Estafeta Websites.

We use DHL Express WorldWide for International Shipping and it takes about 2-5 Business days to arrive (Plus 2-3 Handling days)

All DHL Express international shipments, except those to Canada, have a signature required for delivery service included in the price.

With the exception of Mexico deliveries we use Estafeta delivery Service, which takes around 3-5 business days (Plus 2-3 handling days)

If you have any other questions feel free to email us at joianajewelry@gmail.com